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Independent Vets of Australia
Annual Conference
SkyCity, Adelaide
5 - 7 October 2023
The Conference
Three Days of Powerful Talks
5 October 2023
08:00 am
Elevate 2023 is bringing together a wealth of knowledge to aid the success of independent veterinary practices Australia wide this October 5th-7th in Adelaide.
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Striving for, and enjoying the rewards of a successful veterinary practice is a challenging journey. As you pursue practice growth, efficiency, profitability, staff and client satisfaction, there are often numerous other priorities to balance. Elevate 2023 has been curated to help you ELEVATE your practice and its outcomes with current strategies and processes that will contribute to your success.
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Join us in Adelaide for our annual three-day event! Our sessions are designed with Independent Practice owners and managers in mind. This year’s event is focused on the growth and development of practices with fresh ideas to guide success. Learn ways to optimise your actions and outcomes, and raise capabilities to holistically improve your practice!


VENUE INFORMATION
SkyCity
Festival Drive, Adelaide, SA 5000
Located in the heart of the city on the banks of the River Torrens, SkyCity Adelaide is South Australia's premier entertainment destination featuring exquisite function spaces, beautiful, fresh cuisine and a fabulous setting, perfect for holding outstanding events.
The gorgeous SkyCity Ballroom is a jaw-dropping venue with custom-made furnishings and floor to ceiling windows with breathtaking views of the surrounding riverbank precinct - the perfect environment for our delegates and industry to connect.
SkyCity Adelaide is also home to luxury accommodation, EOS by SkyCity. A conference discount can be applied at time of booking, delegates will receive 15% off the online rate when booking themselves. Follow the link below too book online (with discount applied), or call 08 7077 3588 to chat to the reservations team.
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Industry Partners
Independent Practices
Speakers
Days
Speakers
We are proud to bring together motivating speaker sessions that will contribute to bringing fresh ideas and guide you to success! All of our speakers are experts in their field and are excited to share their experiences and strategies with you.
Topics include:
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Identifying and Prioritising Key Focus Areas for Your Practice
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Global Trends for Independent Practices
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Economic Update for the Veterinary Industry
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Consumer Trends in 2023
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Interactive Workshops with Subject Experts – Think Vaccines to Insurance to Workflows
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Enhancing Team Capabilities
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Best Practices from our Global Colleagues
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Maximising Productivity

Gerardo Poli
CEO, Vet Success Academy
Certified Performance Coach, Author and Podcast Co-Host
Uncovering Opportunities within Your Business to Create Profit:
Business owners often look in the wrong places when they need to drive profit. By shifting their perspective and focusing on the right areas, they can unlock untapped profit potential. In this session, explore the common errors that business owners make with business metrics and the balanced scorecard, hindering their profit growth. Gain valuable insights into the areas that are frequently overlooked and the undervaluing of teams. Discover proactive measures to avoid these pitfalls and learn how to maximize profitability by harnessing the full potential of your teams.
Executing on Your Vision: Impactful Initiative To Act On
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Every business faces the challenge of limited resources, therefore recognizing the varying importance of objectives is crucial. To avoid poor selections that will lead to limited results. We share a powerful tool to objectively sort and prioritize objectives, optimising resource investment while achieving significant outcomes.

Peter Munckton
Chief Economist
Bank of Queensland
The outlook for Australia’s economy
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Join Peter Munckton, Bank of Queensland’s Chief Economist, for an interactive discussion where he will share his thoughts on the current state of the Australian and global economies, as well as their future outlook and how they are influencing the veterinary industry. In this discussion, Peter will explore the impact of various factors such as inflation, interest rate rises, supply chain challenges on both households and businesses, as well as share his predictions for the property market.

Tania Gover
Practice Development Advisor
Crampton Consulting Group
Maximizing Productivity: Unleashing Practice Efficiencies
Discover the keys to optimising your workflow and boosting productivity. Workshop practical tools and strategies necessary to streamline processes and eliminate inefficiencies.

Laine Brown
Marketing Professional
Vet Success Academy
The Cheapest Marketing Tool That You Already Use
Google reviews are more influential than we think. They act as social proof, attract potential customers and help build trust in your business. When leveraged the right way, Google reviews can help drive growth and success.
Client Experience
While attracting clients with your words is important, their actual experience holds greater significance. Your business's strategic plan must align with what you communicate and deliver. When there's a disconnect, clients and team members will sense it, impacting engagement and your ability to attract and retain talent.

Taleta Hompas
Leadership & Strategy
Vet Success Academy
Strategic Plan Part 1: Building Your Roadmap for Success
Your strategic plan is the roadmap for your business. Without one, teams become stagnant, fail to see opportunities and become disengaged. A well-crafted plan provides everyone with direction, creates the culture the business needs, guides decision-making, and gets everyone moving in the same direction.
Strategic Plan Part 2: Refining Your Roadmap for Success
Refinement of the strategic plan is needed to ensure that all four perspectives of the balanced scorecard are incorporated and not forgotten. Once completed the strategic objectives can be created to achieve the plan.

Shabeena Hussen
Director, People and Culture Connected Pty Ltd MAHRI
Engagement Demystified
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What is engagement and how to foster it?
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What are the main drivers of engagement and discovering which ones resonate with your organisation that you can implement.

Shibly Mustapha
Business Mentor
Multi Practice Owner
Do you have the right mindset?
If you want to improve your business's performance, how you think has a massive impact on what will happen. Your mindset around money, clients, your team, and what you think is possible determines what occurs in reality.

Ivan Zak
CEO, Galaxy Vets
What Forward Thinkers Think ...
Trends in USA veterinary business that competes with corporates.

Michael Thunell
COO, VetFamily
Independent Practices Globally – An Update
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VetFamily currently supports 6,500+ independent veterinary practices globally. During this session Michael will share insights on independent veterinary practice learnings and trends from our global colleagues. What shifts are occurring in the management of private practice and what’s working.
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