
Independent Vets of Australia
Annual Conference
22nd - 24th September

Manly Pacific
Manly, NSW
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ABOUT
There are many rewards to be gained from our dynamic and demanding veterinary profession.
For some time now veterinary practices have been under intense pressure from a combination of factors including skills shortages, pandemic pressures & the recent boom in pet ownership. Time has become more and more precious and many industry leaders and independent practices have uncovered strategies, tools and measures to aid practices in achieving the success and balance they strive for.
EMPOWER your practice as we uncover specific strategies used by independent veterinary practices to create rewarding practice environments with improved outcomes for owners, managers, staff, and clients.
Discover the possibilities
Define your priorities
Empower your team

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ABOUT
There are many rewards to be gained from our dynamic and demanding veterinary profession.
For some time now veterinary practices have been under intense pressure from a combination of factors including skills shortages, pandemic pressures & the recent boom in pet ownership. Time has become more and more precious and many industry leaders and independent practices have uncovered strategies, tools and measures to aid practices in achieving the success and balance they strive for.
EMPOWER your practice as we uncover specific strategies used by independent veterinary practices to create rewarding practice environments with improved outcomes for owners, managers, staff, and clients.
DISCOVER THE POSSIBILITIES
DEFINE YOUR PRIORITIES
EMPOWER YOUR PRACTICE

Empower your practice, processes and people and evolve through 2022 to align your everyday with where you want to be. In a fast-paced environment where team members are being challenged daily with multiple priorities, you have various opportunities to empower your practice.
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SPEAKERS
EMPOWER 2022 speakers are experts in their fields and they are passionate about sharing their knowledge with independents.
Owning and managing a veterinary practice is now as challenging as ever. The good news is, you're not alone!
Our speakers are planning to share insights and strategies with you that are useful, effective and proven. Join us as we explore the many areas of veterinary practice management and success.
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YOU, as a Manager, Owner, Veterinarian
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The Future for Pet Owners and Practices
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Succession Planning
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Key Performance Indicators for 2022
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Efficient Zoning in Practice
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Delighting Clients and Staff
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VetFamily / VetBusiness / VetPlan
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Pricing Theory
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Human Resources
Program subject to change

Gerado Poli
Director,
Vet Success Academy
Where it all begins!
It's the lack or loss of clarity that causes pain, frustration, and failure. This session will help you get clear. Clear on what you want to achieve through a deep dive into yourself and your business.

Moss Siddle
Director,
Medechat
The Future of Vet Practice! Are you ready for the Brave New World of Technology?
Dr Moss highlights how technology will help pets live long and prosper and change the traditional practice model!

Paolo Lencioni
Director,
APL Accountants
Succession planning and KPI’s now
These two presentations will look at the best KPI’s you can use to monitor practice efficiency and health and also have a special twist on the current economic environment using precise data collected by veterinary accountants and valuers. We will also look at how this data affects your succession planning, value or your practice and what sort of succession models we see when practices sell.

Luke Feldman
Director of Product, VetCheck
Veterinary Digital Marketing Workshop - Delight your clients and attract new talent
Your clients and future talent are online. So, developing an effective digital marketing plan is a must. During this session, we will explore the options out there, the platforms you should be on, and how to choose what is right for you.
You will leave with a greater understanding of your own business and an actionable plan for increasing your visibility through digital marketing.

Ali Tajbakhsh
CEO,
VetFamily
International Update - Independent Practices Globally
A global update on independent veterinary practice trends. With market growth from pet ownership, advances in technology, and evolving client expectations we'll take a look at whats happening around the globe.

Tobias Eriksson
Global Partnership Development Director,
VetFamily
VetBusiness and VetPlan - An aid for practices
VetFamilys’ VetBusiness and VetPlan represent key initiatives that will bring additional value to IVA Members. Learn how practices are supported with different services within Economics, Procedures, and Processes, HR and Leadership, and Marketing. An in addition, how a package of preventative care services aims to keep animals healthy while reducing the risks of serious health problems

Rob White
Director,
BBVet
Fees - the Never Ending Dilemma for Practice Managers
A look at the history, problems, mistakes and solutions to setting fees in the veterinary industry.

Tania Gover
Trainer and Consultant, Crampton Consulting Group
A Practical Solution to Practice Efficiency
Clinic Zoning is a complete practice solution to help you improve efficiency. Zoning will help you to transform your clinic systems to future-proof your practice and meet any challenge head on.

Hugh McPherson
Director,
Broadreach Employee Relations
R.E.S.P.E.C.T. – Respecting yourself as a manager, building a culture of respect within your team and dealing with disrespect if it arises
The Veterinary Sector has experienced a lot of change over the past two decades. Not only has the nature of Veterinary employment changed in line with the operations of many employers there is also a continuously evolving backdrop of social expectations on all businesses. With more women than ever before in management positions in the Veterinary sector, a greater diversity within the employee mix and an increased level of legal risk associated with employment, it is more important than ever that managers and practice owners are confident in how they manage their people, and how their people work together. In this workshop, Hugh and Eleanor will reference their deep understanding of the Veterinary environment when explaining how you can find strength as a manager when setting expectations, how you can translate this respect into your organisation’s culture and effectively call out bad behaviour if it arises.
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VENUE INFORMATION
Manly Pacific
55 N Steyne, Manly NSW 2095
Overlooking the world-famous Manly Beach, the Manly Pacific is influenced by the local spirit and romance of Manly’s iconic heritage, Manly Pacific boasts front-row seats to the famous Manly beach.
Manly Pacific is the perfect place for delegates and industry to connect. Add depth to your discussions and let the sea breeze bring new ideas. Enjoy the meeting spaces, defined by nature, with natural light and floor to ceiling windows. Along with outdoor terraces, the perfect place to interact with the views of Manly Beach.
For reservations, please call Manly Pacific directly on 02 9977 7666 or email h5462@accor.com. A conference discount can only be applied at time of booking using code 713016 for Independent Vets of Australia.




WHAT PEOPLE SAID ABOUT OUR LAST EVENT

PRACTICE MANANGER
Thank you so much for an incredible conference. Throughout the conference, I was inspired by the speakers, intrigued by the business and blown away by the compassion everyone showed towards each other.

PRACTICE OWNER
A belated thank you for a fabulous conference last week. We really enjoyed it and have already implemented some changes to our routines this week!
The speakers were great and it was a really collegiate group of vets too which made it even better.

PRACTICE OWNER
The IVA Conference was amongst the best I have ever attended in 25 years - specifically with regard to management advice and ideas for the future growth of my Hospital.